Friendly Persuasion Effective Negotiating Strategies

Friendly Persuasion is an overview of the most recent innovative negotiating strategies. Seminar includes the three predictable forms of resistance and how each is effectively overcome by applying the "four-principled negotiation model" created by the Harvard Negotiation Project. Attendees will learn how to gain clients' trust and loyalty, determine if their clients are truly motivated and what that motivation is, and effectively handle and answer the most common objections of price and commission.

Friendly Persuasion may also be presented in more detailed sessions, each focusing on a specific form of resistance and the specific principle of the "four-principled model" appropriate for effectively handling it:

Friendly Persuasion — Creating Trust & Loyalty
Friendly Persuasion — Determining Underlying Motivation
Friendly Persuasion — Getting Past NO!

CDs or Audio cassettes — both with Workbook