Use Your Head ... For a CHANGE!

Negotiation Topics

New Negotiating Edge ... First You Connect, Then you Convince

New Negotiating Edge ... Gaining Trust & Loyalty

New Negotiating Edge ... Getting Past NO!

New Negotiating Edge ... Mastering the Language of Persuasion

New Negotiating Edge ... Motivation is Always THE KEY

The New Negotiating Edge ... A 5-Step Behavioral Model
CRS Approved 1-Day Course

The New Negotiating Edge ... Getting Past NO!
CRS Approved 1-Day Course

Business Planning Topics

Mind Your Own Business ... Designing a Focused – Profitable – Personal Plan

Successful Personal Promotion ... A Winning Hearts & Minds Approach

The Personal Assistant ... Find – Hire – Train

Referral Business Planning Topics

Exclusively By Referral ... The PROgram

Exclusively By Referral ... The PROgram
CRS Approved 1-Day Course

Customer Service

EXTRAordinary Client Service ... DURING the Transaction

EXTRAordinary Client Service ... BEYOND the Transaction

The Little EXTRAs ... In EXTRAordinary Customer Service

Leadership Training

Leadership ... Winning Others Over vs. Winning Over Others